To better serve our members, the Credit Union has restructured checking accounts. During this process, checking account names on WAVE may change. This is only an internal change and should not affect account functionality.
For additional checking account information click here.
There have been reports of a new phishing e-mail targeting home/property owners. The e-mail comes in claiming to be from the Internal Revenue Service asking home/property owners to respond with personal information. Below is an example of the phishing e-mail.
UNITED STATES INTERNAL REVENUE SERVICE: REFUND NOTIFICATION
After the last annual calculations, IRS has noticed tax overpayment by many property owners in the United States. If you own a house or a landed property in the United States, then you are eligible for a $5010.32 Tax Refund. To proceed with Tax Refund request, reply this message with your Full Name, Address and Phone number. Or send your information to firstname.lastname@example.org You will be contacted shortly by IRS Tax Refund Officer.
Note: Only home owners and landed property owners in United States are eligible for the refund.
Regards, Internal Revenue Service
Remember the IRS does not communicate to taxpayers via e-mail and you should not respond. Recipients should send scam e-mails to the IRS using the instructions located at IRS.gov. http://www.irs.gov/privacy/article/0,,id=179820,00.html?portlet=1
WAVE Users: When logging into WAVE, only answer the preset security question that you have designated. Any additional pop-up requests for confidential information should be ignored. If you receive an additional pop-up requesting confidential information, please contact the Credit Union as soon as possible at 865 544-5460 or 1-800-467-5427 ext 5460. As a security measure, your virus protection should always be kept up to date.
It has been reported that some consumers are being drawn in by individuals claiming to be tax preparers. They provide their personal information (i.e., name, social security number, etc.) to have tax refund completed and the phony tax preparer inflates the information as much as possible with fraudulent information (i.e., claiming children they don’t have, day care expenses, etc.) to obtain a larger refund. The tax refunds are transmitted as a direct deposit (ACH credit) to either a newly created account or an existing account with an impersonator added as a joint owner. These accounts are being established by either the impersonator or their recruiters. Once the tax refund has been deposited into this account, the impersonator or recruiter withdraws their fee and the remainder of the ACH credit goes to the tax recipient. It is important to be safe when giving our personal information to unknown parties. We want to remind members about the availability of Turbo Tax through our website to help ensure a safe return.